Contacting Client Services

Thank you for your interest in our collections.

Please reach out to us via 888.338.8111, live chat or email to

Our telephones and emails are answered Monday through Friday from 9:15 am until 7 pm and Saturdays from 10 am until 6 pm EST. While we strive to provide seamless phone and email coverage during our normal hours of business, phone support and email teams may have longer than normal response times based on increased inquiry volumes.  It is our goal to respond to voicemails and emails within 1 to 2 business days.