*Offer Details: Enjoy 25% off orders site wide with code: FALLCOLOR. This is a limited-time offer that is valid on full priced items only for orders place at www.burkedecor.com. Product exclusions apply, please see individual product pages for eligibility. Offer applies to full-priced merchandise only and is only valid on in-stock items and select pre-order items where indicated. Cannot be combined with other offers or applied to previous orders. Cannot be redeemed after the promotional period has ended or applied to out of stock merchandise. This offer has no cash value and is subject to change.
Product CareWhen you unpack your rug, lay flat and allow the pile to condition at room temperature for 2-3 days, then brush or vacuum as normal to allow the pile to recover. We recommend regular vacuum cleaning using low-powered vacuum cleaner with high-pile setting, to remove any loose fibers and to prevent dust and crumbs from setting into the roots of the fiber. Avoid exposure to direct sunlight as it may result in color fading. Trim with scissors any pulled or loose threads to prevent further damage. Clean spots and absorb liquid spills immediately with a clean, absorptive cloth. Avoid scrubbing to prevent damage. Do not use chemicals as they could damage or fade the colors of your rug. Never store your rug in an airtight plastic bag – use our practical cotton bag for storing. We recommend the use of the anti-slip underlay to keep your rug in place.
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ORDERING: Orders may be placed online 24-hours a day, or by sending an email to firstname.lastname@example.org. Please do not include your credit card information in any email. A Burke Decor representative will contact you via phone during our regular business hours for processing.
If your order includes QUICKSHIP items, this means it's in our warehouse and is now processing and will ship out within the next 2 business days.
If your order includes READY TO SHIP items, this means it is in stock with the manufacturer and will begin processing ASAP. Specific processing times are listed on each product.
For all other items, please refer to the lead times listed on the product page.
Orders that contain multiple items may ship from different locations; you will receive an email with tracking once each item (or group of items) is shipped.
When an order is placed, it is instantly sent to our distribution warehouse for processing and shipping preparation. This means that unfortunately once an order is placed, we cannot alter or change it.
If your item is being delivered with an oversize or white glove carrier, please thoroughly inspect your item before signing for the delivery. Damages or defects or missing items must be noted on the receipt with the carrier. If the receipt from the carrier is signed and issues are not notated, Burke Decor is not responsible for any defects or damages found after delivery is completed.
DELIVERY TO THE LOWER 48 US STATES:
All orders over $50 enjoy FREE SHIPPING with delivery to an address within the 48 contiguous states. Shipping on orders under $50 is $7 USD. Depending on size and contents parcels ship via UPS, USPS, FedEx or DHL.
DELIVERY TO ALASKA AND HAWAII:
Parcels shipping to Alaska and Hawaii are charged on a flat rate depending on weight.
Orders weighing between 0.1 lbs - 10.0 lbs are $15 USD
Orders weighing between 10.1 lbs - 20.0 lbs are $20 USD
Orders weighing between 20.1 lbs - 40.0 lbs are $40 USD
Please note, furniture and items weighing over 40 lbs cannot be shipped to ALASKA and HAWAII without requesting a quotation in advance of ordering.
Rates are calculated at checkout based on live rates from the United States Postal Service, FedEx or DHL and product weight information. Please note, tracking information is limited for shipments and we cannot guarantee a delivery date on International deliveries. If you are interested in expedited International delivery options please inquire.
Cost of shipping to International destinations does not include the cost of taxes, tariffs or other customs fees. All taxes, tariffs and other customs fees are the responsibility of the receiver. Please note, furniture and items weighing over 40 lbs cannot be shipped to International destinations without requesting a quotation in advance of ordering.
International shipping lead times can be longer than the domestic lead times listed on the product page.
If you have an APO address, please contact us in advance of making purchases to confirm the item(s) you are interested in can be shipped to your address via USPS.
Natural textures or a touch of glam, whatever your style, brighten it up with our Lighting Sale
New looks to inspire you.
Step into luxury. Shop the Fall Rug Sale and get cozy for fall!
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